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Smartphone - Digital Marketing | Case Study

We will delve into the digital marketing

strategies of Apple India, Samsung India, and MI India. The focus will be on their approaches to social media, search engine

optimization (SEO), and advertising endeavors, including an overview of their most successful campaigns.


Social Media Performance


APPLE

Apple' s Facebook page enjoys 13 million likes and 14 million followers, despite the absence of posts. Notably, Apple has launched its latest product, VISION PRO, which is being showcased through the Facebook Cover Photo, with the company logo featured as the Facebook Profile Photo.


Apple’s presence on Instagram is exceptionally strong, boasting an impressive following of 32.3 million users and a remarkable engagement rate of 0.16%. The company's Instagram feed prominently features captivating smartphone camera shots, with its latest five posts capturing picture-perfect moments.

In summary, It was disappointed with Apple's Facebook performance due to the absence of posts. Their strategy primarily relies on running ads to capture audience attention. While their Instagram performance is satisfactory, It believe there is room for improvement, particularly in diversifying content such as incorporating reels on Instagram.


Samsung India

Samsung's Facebook page has 161 million followers, but recent posts have a low engagement rate of 0.000659%. The posts mainly include widescreen videos, focusing on promoting a new smartphone with dedicated content about its features.


Samsung's Instagram page has amassed an impressive following of 4.9 million users, featuring meticulously curated content. The creative essence mirrored on Facebook is evident in their Instagram content. Remarkably, Samsung's Instagram engagement rate currently stands at 0.15%.

In summary, Samsung is utilizing cross-posting strategies with creatively curated content and running advertising campaigns. While the approach was satisfactory, given Samsung's prominence, there was an expectation for more innovative content. The Facebook pages lack creative posts beyond videos, whereas Instagram predominantly features videos in the form of reels alongside image content.


Xiaomi/MI India

Xiaomi India, known for creativity, has 3.2 million likes and 3.4 million followers. Recent posts feature product campaigns, creative images, engaging reels, and videos, leading to a 343% increase in engagement. The cover photo highlights a newly launched product.


Xiaomi India's Instagram page boasts 1.9 million followers with an engagement rate of 0.17%, showcasing a creative approach to content. The recent posts predominantly feature content related to their newly launched smartphone on the platform.

In summary, Xiaomi India demonstrates commendable performance in terms of creativity. The company has adopted a cross-posting strategy, promoting multiple products on Facebook, while concentrating solely on newly launched products on Instagram.


Summarizing the competition, Xiaomi's efforts stood out to me, especially in terms of engagement rates. Apple and Samsung, known for their competitiveness, have different strategies that have led to significant market success.

In our view, Apple and Samsung primarily focus on inorganic advertising campaigns, neglecting the importance of organic approaches. The absence of Facebook posts from Apple raises questions about the authenticity of their account.

 

SEO Analysis


Apple - When looking up "APPLE," the search engine results page (SERP) shows Apple India as the title, but the description is unsatisfactory. Moreover, a sponsored text ad is displayed with a carefully crafted meta description.

SERP Apple

Samsung - When you search for Samsung, the SERP initially shows a Shopping ad, then a search ad, and finally organic search results with carefully crafted meta titles and descriptions.

SERP Samsung India

Xiaomi / MI - When you search for Xiaomi or MI, the search results vary. Searching for MI brings up MI India ads and information about the Mumbai Indians cricket team. On the other hand, Xiaomi searches display price ranges in shopping ads and relevant organic results with detailed titles and descriptions.

SERP Xiaomi
 

Google Trends

In conducting research, the analyzed search terms related to Samsung, Apple, and MI India. The data revealed that Samsung was the most frequently searched term within the last 12 months.

Google Trends for Apple, Samsung and Xiaomi

(Red: Samsung)(Yellow: Apple)(Blue: MI India)

 

Popular Video & Video Ad on YouTube


Apple

During the project, there is a YouTube video about Apple's Vision Pro, its newly released product. However, the video is quite lengthy, which may make it boring to watch. Despite being part of an ad campaign, it might be a skippable ad. The video's content is valuable as it demonstrates the new product with all its features, which could encourage users to watch it by visiting the channel.


Samsung

The YouTube video presents the Galaxy S24 Ultra; however, its extended duration could potentially diminish viewer engagement. Despite its promotional nature, viewers may perceive it as skippable. The video effectively highlights product features, enticing viewers to delve deeper into the channel for additional information.


Xiaomi/MI

The project suggests pinpointing the highest-performing ad video. When researching Xiaomi, the most successful video dated back four years, marking the brand's entry into the Indian market with the Redmi Note 10 Pro. Subsequently, I found the current advertisement, showcasing exceptional video content, striking graphics, and effective product presentation.


To Summarise

Mobile competition between Apple, Samsung, and Xiaomi is primarily based on their market presence across different income groups. Each brand tailors its marketing strategies to attract their respective customers effectively.

Their digital marketing strategies are carefully crafted to serve their specific purposes. Xiaomi excels in social media engagement, while Samsung leads in SEO. However, the clarity of their YouTube strategies is somewhat lacking due to a lack of engaging content for all three brands.

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